Legal
Privacy Policy
This page explains what information Fire Matting collects through this website, why, and how it's handled. It's written in plain English and covers a straightforward B2B enquiry site — it isn't a substitute for legal advice, and we may update it from time to time. Last reviewed: July 2026.
What information we collect
The main way this site collects personal information is the enquiry form on ourContact page. Depending on what you choose to fill in, that can include:
- Name
- Email address
- Company
- Phone number
- Location or country
- Details of your enquiry or project
- Technical details about your application — for example the process (welding, grinding, cutting), bay or area size, floor type, foot or wheeled traffic, oil, coolant or chemical exposure, and any fire classification or documentation requirement
Only name and email are required to submit the form — everything else is optional and entirely up to you. We don't use cookies, tracking pixels, or other technology to profile visitors beyond standard, privacy-respecting site analytics used to understand overall traffic to the site.
Why we collect it
- To respond to your enquiry
- To recommend suitable matting, or ask follow-up questions to do so accurately
- To keep a record of business enquiries for our own reference and accounts
We don't use enquiry details for unrelated marketing, and we don't sell or rent information to third parties.
Lawful basis for processing
Under UK GDPR and the Data Protection Act 2018, we rely on:
- Legitimate interests — responding to business enquiries sent to us is a normal and expected part of running a B2B supplier website, and processing is limited to what's needed for that purpose.
- Consent — where you choose to submit the contact form, you're actively providing your details for us to respond to.
How your information is handled
Form submissions are sent through a server-side function that emails the enquiry to us using Resend, our email delivery provider. We don't run our own separate marketing lists or CRM integrations from this form — it's used to handle enquiries, not to build a marketing database.
How long we keep it
We keep enquiry information only as long as reasonably needed — to handle your enquiry, provide customer service, maintain business records, or meet legal or accounting requirements. When it's no longer needed for those purposes, we delete it.
Sharing your information
We only share information with service providers who help us run the website and handle enquiries (such as our hosting and email-delivery providers), or where we're required to by law. We don't sell your information.
International processing
Some of the service providers we use to operate this site and send email may process data outside the UK or EEA. Where that happens, we expect appropriate safeguards to be in place, such as standard contractual clauses or an equivalent adequacy mechanism.
Your rights
Depending on where you're based, you generally have the right to:
- Access the information we hold about you
- Have inaccurate information corrected
- Ask us to delete your information
- Object to, or ask us to restrict, how we process it
- Request a copy of your information in a portable format
- Complain to a data protection regulator — in the UK, theInformation Commissioner's Office (ICO)
To exercise any of these rights, contact us using the details below.
Contact
For any privacy question, or to exercise your rights, email [email protected].
Changes to this policy
We may update this page from time to time as the site or our processes change. This is a general information page rather than a fixed legal document, so please check back occasionally if you have concerns.